4 Ways of Improving Patient Experience

4 Ways of Improving Patient Experience

The healthcare industry is increasingly seeing a shift toward consumerism. Patients are starting to treat their healthcare like the other aspects of their lives, comparing multiple providers to determine the best option based a number of factors. In fact, a recent...

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Creating an Exceptional Patient Experience

Creating an Exceptional Patient Experience

Creating an exceptional customer experience should be a focus of any business, but it’s especially important for medical practices. Patients typically aren’t excited about going to the doctor or hospital. When seeking medical treatment, patients are often experiencing...

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How Software Can Improve Patient Satisfaction

How Software Can Improve Patient Satisfaction

The American healthcare system has grown so large and complex that it sometimes pays insufficient attention to the people who are, in theory, it’s sole reason for existence: the patients. There’s a semi-legitimate reason for the neglect. The patient is not usually the...

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Benefits of Streamlining Ambulatory Orders

Benefits of Streamlining Ambulatory Orders

Let’s say a patient needs an exam that a primary care physician can’t perform.  The doctor’s office prescribes the order and sends the patient off to the service provider. If you’re the service provider, such as a hospital or imaging center, you wait for the...

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How to Increase Patient Referrals

How to Increase Patient Referrals

How do you get patients in your facility? Usually, they come from referring physicians. Referrals equal revenue. More referrals equal revenue growth. The question thus emerges, how can you increase patient referrals? Having worked with many imaging facilities over the...

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Getting Ready for qCDSM Compliance

Getting Ready for qCDSM Compliance

There has been some confusion about the looming deadlines for complying with new Federal regulations concerning the use of Qualified Clinical Decision Support Mechanisms (qCDSMs). Mandatary use of qCDSMs will be the law as of January 1, 2020, about six months from...

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Reducing Coding Errors

Reducing Coding Errors

A 75-year-old woman presents in your medical practice with acute hip pain. She’s had a fall recently and worries that she may have a fracture. Until pretty recently, you could have ordered a CT scan or MRI for this patient and gotten reimbursement from Medicare...

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Reducing Overhead for Your Imaging Center

Reducing Overhead for Your Imaging Center

Want to reduce your imaging center’s overhead? The question takes me back to the early 1980s, when the father of a dear childhood friend practiced medicine. We used to spend hours making paperclip chains and driving his secretary crazy in the early 1980s. I remember...

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The Importance of Order Transparency

The Importance of Order Transparency

A doctor writes an order for a service like an MRI. She hands it to the patient, who stuffs it into his pocket and walks out of the doctor’s office. What happens next? The answer, if you’re honest, is anyone’s guess. Will the patient get the MRI? The doctor won’t know...

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What’s the Real qCDSM Compliance Deadline?

What’s the Real qCDSM Compliance Deadline?

We’ve noted some confusion in the radiology field about the deadlines for compliance with new Federal regulations concerning the use of Qualified Clinical Decision Support Mechanisms (qCDSMs). We wanted to take a moment to clarify the deadline issues and delve a...

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