Burnout: What Clinicians are Saying

Burnout: What Clinicians are Saying

(Last updated: 06/30/2020) We previously looked at the problem of physician burnout and several ways to fight it. But what are physicians themselves actually saying about the issue? Spok, a company specializing in healthcare communications, recently conducted...

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Physician Burnout: How to Curb a Growing Problem

Physician Burnout: How to Curb a Growing Problem

(Last Updated: 05/15/2020) Healthcare providers face many challenges, from cybersecurity to technology implementation, and improving the patient experience. But perhaps the most serious challenge involves hospitals’ greatest resource: their staff. Physician...

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Reducing Coding Errors

Reducing Coding Errors

(Last updated: 2/27/2020) A 75-year-old woman presents in your medical practice with acute hip pain. She’s had a fall recently and worries that she may have a fracture. Until pretty recently, you could have ordered a CT scan or MRI for this patient and gotten...

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4 Ways of Improving Patient Experience

4 Ways of Improving Patient Experience

The healthcare industry is increasingly seeing a shift toward consumerism. Patients are starting to treat their healthcare like the other aspects of their lives, comparing multiple providers to determine the best option based a number of factors. In fact, a recent...

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Creating an Exceptional Patient Experience

Creating an Exceptional Patient Experience

Creating an exceptional customer experience should be a focus of any business, but it’s especially important for medical practices. Patients typically aren’t excited about going to the doctor or hospital. When seeking medical treatment, patients are often experiencing...

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How Software Can Improve Patient Satisfaction

How Software Can Improve Patient Satisfaction

The American healthcare system has grown so large and complex that it sometimes pays insufficient attention to the people who are, in theory, it’s sole reason for existence: the patients. There’s a semi-legitimate reason for the neglect. The patient is not usually the...

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