Feb 16, 2022 | Ambulatory Orders, Healthcare Leadership, Patient Experience
With the world still in the grips of the COVID-19 pandemic, healthcare providers face a host of challenges, including: Protecting staffRecord patient volumesMitigating clinical burnoutRecovering revenueStaff turnoverImplementing new technology As we cover in our new...
Aug 28, 2020 | Ambulatory Orders, Patient Experience
The term “digital front door” has been around for a few years, but it seems it’s popping up more and more as a result of the COVID-19 pandemic. So what exactly is a digital front door in healthcare? In this blog, we’ll answer that question,...
Aug 5, 2020 | Order Management, Patient Experience, Supply Chain
We previously discussed how hospitals are handling the coronavirus pandemic. We looked at measures hospitals can take to protect employees and stop the virus from spreading by isolating patients. We also discussed how hospitals can navigate the new normal COVID-19 has...
Oct 25, 2019 | Patient Experience
The healthcare industry is increasingly seeing a shift toward consumerism. Patients are starting to treat their healthcare like the other aspects of their lives, comparing multiple providers to determine the best option based a number of factors. In fact, a recent...
Oct 16, 2019 | Patient Experience
Creating an exceptional customer experience should be a focus of any business, but it’s especially important for medical practices. Patients typically aren’t excited about going to the doctor or hospital. When seeking medical treatment, patients are often experiencing...
