Mar 31, 2021 | COVID-19, Order Management, Referrals
The COVID-19 pandemic has been wreaking havoc in every aspect of life for over a year now. The healthcare industry has unsurprisingly bore the brunt of it. 2020 saw unprecedented declines in procedure volume and healthcare revenue. While the arrival of vaccines has...
Oct 21, 2020 | Order Management, Supply Chain
Compared to other industries, healthcare tends to innovate at a snail’s pace. In fact, a 2017 study found that the healthcare industry tended to be about a decade behind other industries in customer engagement technology adoption. However, in the past few years...
Oct 2, 2020 | Ambulatory Orders, iOrder, Order Management
(Last updated: 10/02/20) Certain illnesses, like high blood pressure, are sometimes called “silent killers.” They don’t have visible symptoms, but they threaten a patient’s health. The delivery of healthcare has its own silent killers, so to speak—difficulties in the...
Aug 5, 2020 | Order Management, Patient Experience, Supply Chain
We previously discussed how hospitals are handling the coronavirus pandemic. We looked at measures hospitals can take to protect employees and stop the virus from spreading by isolating patients. We also discussed how hospitals can navigate the new normal COVID-19 has...
May 4, 2020 | Order Management
Hospitals play a critical role in their communities, especially in times of crisis. In today’s world, disaster comes in many forms: natural disasters such as hurricanes and tornadoes, pandemics such as the ongoing COVID-19 outbreak, and cyber attacks such as...
Mar 19, 2020 | iOrder, Order Management
(Last updated: 3/19/2020) Hospitals and imaging centers depend on physician referrals for revenue. If you are in one of these businesses, your profitability and growth are tied to positive physician experience in consuming your services. Patient experience counts,...
