4 Ways of Improving Patient Experience

4 Ways of Improving Patient Experience

The healthcare industry is increasingly seeing a shift toward consumerism. Patients are starting to treat their healthcare like the other aspects of their lives, comparing multiple providers to determine the best option based a number of factors. In fact, a recent...
Creating an Exceptional Patient Experience

Creating an Exceptional Patient Experience

Creating an exceptional customer experience should be a focus of any business, but it’s especially important for medical practices. Patients typically aren’t excited about going to the doctor or hospital. When seeking medical treatment, patients are often experiencing...
How Software Can Improve Patient Satisfaction

How Software Can Improve Patient Satisfaction

The American healthcare system has grown so large and complex that it sometimes pays insufficient attention to the people who are, in theory, it’s sole reason for existence: the patients. There’s a semi-legitimate reason for the neglect. The patient is not usually the...