4 Ways of Improving Patient Experience

4 Ways of Improving Patient Experience

The healthcare industry is increasingly seeing a shift toward consumerism. Patients are starting to treat their healthcare like the other aspects of their lives, comparing multiple providers to determine the best option based a number of factors. In fact, a recent...
Creating an Exceptional Patient Experience

Creating an Exceptional Patient Experience

Creating an exceptional customer experience should be a focus of any business, but it’s especially important for medical practices. Patients typically aren’t excited about going to the doctor or hospital. When seeking medical treatment, patients are often experiencing...
How Software Can Improve Patient Satisfaction

How Software Can Improve Patient Satisfaction

The American healthcare system has grown so large and complex that it sometimes pays insufficient attention to the people who are, in theory, it’s sole reason for existence: the patients. There’s a semi-legitimate reason for the neglect. The patient is not usually the...
Benefits of Streamlining Ambulatory Orders

Benefits of Streamlining Ambulatory Orders

Let’s say a patient needs an exam that a primary care physician can’t perform.  The doctor’s office prescribes the order and sends the patient off to the service provider. If you’re the service provider, such as a hospital or imaging center, you wait for the...
How to Increase Patient Referrals

How to Increase Patient Referrals

How do you get patients in your facility? Usually, they come from referring physicians. Referrals equal revenue. More referrals equal revenue growth. The question thus emerges, how can you increase patient referrals? Having worked with many imaging facilities over the...
Getting Ready for qCDSM Compliance

Getting Ready for qCDSM Compliance

There has been some confusion about the looming deadlines for complying with new Federal regulations concerning the use of Qualified Clinical Decision Support Mechanisms (qCDSMs). Mandatary use of qCDSMs will be the law as of January 1, 2020, about six months from...