How Software Can Improve Patient Satisfaction

How Software Can Improve Patient Satisfaction

The American healthcare system has grown so large and complex that it sometimes pays insufficient attention to the people who are, in theory, it’s sole reason for existence: the patients. There’s a semi-legitimate reason for the neglect. The patient is not usually the...

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Benefits of Streamlining Ambulatory Orders

Benefits of Streamlining Ambulatory Orders

Let’s say a patient needs an exam that a primary care physician can’t perform.  The doctor’s office prescribes the order and sends the patient off to the service provider. If you’re the service provider, such as a hospital or imaging center, you wait for the...

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How to Increase Patient Referrals

How to Increase Patient Referrals

How do you get patients in your facility? Usually, they come from referring physicians. Referrals equal revenue. More referrals equal revenue growth. The question thus emerges, how can you increase patient referrals? Having worked with many imaging facilities over the...

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Getting Ready for qCDSM Compliance

Getting Ready for qCDSM Compliance

There has been some confusion about the looming deadlines for complying with new Federal regulations concerning the use of Qualified Clinical Decision Support Mechanisms (qCDSMs). Mandatary use of qCDSMs will be the law as of January 1, 2020, about six months from...

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Reducing Overhead for Your Imaging Center

Reducing Overhead for Your Imaging Center

Want to reduce your imaging center’s overhead? The question takes me back to the early 1980s, when the father of a dear childhood friend practiced medicine. We used to spend hours making paperclip chains and driving his secretary crazy in the early 1980s. I remember...

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The Importance of Order Transparency

The Importance of Order Transparency

A doctor writes an order for a service like an MRI. She hands it to the patient, who stuffs it into his pocket and walks out of the doctor’s office. What happens next? The answer, if you’re honest, is anyone’s guess. Will the patient get the MRI? The doctor won’t know...

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What’s the Real qCDSM Compliance Deadline?

What’s the Real qCDSM Compliance Deadline?

We’ve noted some confusion in the radiology field about the deadlines for compliance with new Federal regulations concerning the use of Qualified Clinical Decision Support Mechanisms (qCDSMs). We wanted to take a moment to clarify the deadline issues and delve a...

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The End of Faxing

The End of Faxing

There’s a joke where a man wants to send his colleague a fax. The colleague says, “I’m sorry. We can’t receive faxes in our location.” The man asks, “where are you?” to which the colleague responds, “the 21st century.” Yet, here we are. Healthcare is one of the last...

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Taking CPOE to the Next Level

Taking CPOE to the Next Level

The healthcare industry is on an inexorable march toward complete digitization. There’s constant progress, though levels of digital success vary widely across organizations. In a lot of cases, a facility will commit to the minimum required to achieve the goal of...

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Understanding the True Costs of Patient No-Shows

Understanding the True Costs of Patient No-Shows

Patients don’t always show up for procedures. That’s a hassle, but it’s also costing you a lot, especially if you have expensive equipment sitting idle. How much can it cost you? According to recent study published in Academic Radiology, outpatient no-shows for...

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